There is not a week that goes by that I do not come across someone posting on a forum stating that they have been penalized or even banned by Google, Yahoo or another search engine. Most
claims do not have much merit. The individual just assumes they have been penalized because their site is not ranking well for search terms they think it should or they don't know how to
check if their site is indexed in a search engine. Even seeing a grayed out PageRank meter in the Google toolbar can lead people to assume the unthinkable - "I've been banned!" However
there are times when a web site has indeed come under some kind of penalty or has been completely removed from a search index for one reason or another. In this article we will look
at ways to avoid such penalties as well as ways to redeem yourself if you have experienced this misfortune.
Before we take a look at some of the things that can get a site penalized, I want to make the following statement: "Do not depend solely upon the search engines for your survival." While search engines can be a great source of traffic, you cannot rely on them alone. They can be unpredictable beasts and you have no control over them. One month you could be generating great traffic to your site via the organic search results. Then the search engine changes the algorithm and your site drops out of sight. So does your traffic and you find yourself hurting in the worst possible way. Many web site owners experienced this when Google made a major change to their algorithm back in November 2003, an update often referred to as "The Florida Update" due to the catastrophic effect it had on a very large number of websites. Some folks actually went belly up because of this.
Therefore seek other ways to attract potential customers whether that be through pay per click and sponsorship advertising on the Internet or traditional means of advertising such as print, radio, television and word of mouth. As the old adage goes, "Don't throw all your eggs in one basket."
A Look At Search Engine Penalties
Let's talk about search engine penalties. What are they? Google, Yahoo and MSN have compiled their own lists of "do's and don'ts" and I am sure other search engines have their own as well. However these merely serve as guidelines and may not include everything that can initiate a penalty from a search engine. Here are some of the most common things that can generate a search engine penalty:
While these are some of the most common reasons why people find themselves suffering under a search engine penalty, there are others. Let's look at a few of them.
This is typically done by using a small 1x1 transparent gif image and then hyperlinking it somewhere. I have experienced this penalty myself and learned a hard lesson by it. True confession ahead - back in the days when Google along with their PageRank method of ranking pages began to gain popularity and before they really came out against hidden links as well as other so-called "spam" techniques, we would link back to our site using hidden links on just about every web page we touched across a variety of domains. Why? To build up link popularity of course.
Then Google began to take a more active role in combating spam, particularly the type of spam that attempted to game their PageRank algorithm. What happened to us? We were banned from Google. At the time I didn't care much because 1.) Google wasn't the most popular engine at the time (seems a lifetime ago) and 2.) we did not depend solely upon search engines for business (as I recommend above).
But eventually as Google gained popularity, I became concerned. We needed the traffic Google could send us. What were we to do? We actually had to go and remove all those links (what a task that was), confess our fault to Google and beg for forgiveness. We were forgiven and eventually let back in the index but the whole process took about a year. One thing gained out of that experience is that we learned how to help others get back into Google's and other search indices once they have been penalized or banned. We also learned of course never to do that again!
Linking To Other Sites That Are Under Penalty
I have seen this happen more with Yahoo than Google. A past client of ours linked their site to a series of other sites that Yahoo had already banned. In turn they also got banned - kicked right out of the index. All these sites were linking to one another in some sort of link farm strategy. We advised the client to remove the links which they did. After this, the penalty was lifted.
Let me clarify this issue of linking to bad sites. You will never come under a penalty if a bad site links to you. Search engines understand that you do not have any control over someone else linking to you. However when you link to what a search engine considers a "bad" site, that you do have control over and while it will not always generate a penalty, it can if it is abused as was the case in the above example.
Generating Pages For the Sole Purpose of AdSense
In case you do not know, AdSense is a program Google developed for web site owners to allow Google AdWords to appear on their sites and earn a percentage of the revenue. AdSense has taken many quality and informative sites that were formerly un-profitable and made them profitable. It earns Google profit as well because they have a greater number of outlets to display their ads.
The problem with this however is that some people are abusing the privilege of being an AdSense publisher in that they are generating hundreds and sometimes even thousands of useless web pages whose sole purpose is to display AdWords in hope they will generate revenue.
Yahoo has begun to penalize or even ban sites that practice this. I have seen this occur on more than one occasion now. In fact, the client I mentioned in the example above was doing this which is part of the reason why they were penalized. Once the pages were remove, so was the penalty.
Additional Penalty Trippers
Are there other things you can do to get in trouble with a search engine? Absolutely! We have really only covered the most common ways as well as some of my own experiences. The basic rule of thumb is to build and maintain your site with your users in mind. Create the best experience for them and display your products, services or information in the best manner that will convert visitors into paying customers. All of the methods described above are intended for search engines only - not end users.
Does that mean I cannot optimize my web site? Certainly not, but a web site can be aggressively marketing via site optimization, link building, usability, etc. without resorting to the tactics mentioned above. While some of the techniques mentioned above may work for a season, there is always that chance that you will get caught and suffer because of it. You have to then ask yourself, "Is it worth the risk?" Is it worth losing valuable search engine traffic? Is it worth destroying your brand? Is it worth the time and effort it will take to reverse the penalty? In all cases I say, "No, no, no!"
How To Get Our From Under a Search Engine Penalty
What do you do if you have been penalized or even banned? There are two things you can do. One is to get a new domain and start all over but without employing the same tactics that got you penalized in the first place. That is one way but certainly not the best in my opinion because often times people have built a brand name or put extensive time into developing and marketing their sites.
First of all find out what you did to earn the penalty. Most people already know this but other times a web site owner may be using an SEO/SEM to optimize or market their sites and as such may not understand what has been done to earn them a penalty. Unfortunately thousands of customers of a large search engine optimization company called Traffic Power were affected by a Goggle search engine penalty last year. Most were completely unaware of why they had been banned from Google's index. If you are unsure as to whether the company you hired to market your site has done something amiss, confront them directly as to what they might have done or get a second opinion from another SEM company.
Once you discover the tactic or tactics that were used, you need to remove them. If it is tons of useless doorway pages then you must delete them. If you are hiding text then it must be removed. Linking to bad sites? Get rid of the links. Whatever the violation, it has to be remedied. It is only then that you will have the opportunity the come out from under the penalty. Sometimes this can happen automatically because the penalty was simply a spam filter the engine had built into in their algorithm. Other times you have to contact the engine, admit what you did, detail the steps you have taken to reverse the violation and ask for forgiveness. After all that is done, you wait patiently. It could take as little as a month or as in my own personal experience, a full year.
Who do you contact? Contact Google firstname.lastname@example.org, Yahoo at email@example.com and MSN at firstname.lastname@example.org.
If you find that you have been victim of a search engine penalty, it is not the end of the world. It is possible to come out from under such a penalty. Contrary to popular belief, it is not the normal practice of search engines to penalize or ban sites but at the same time their goal is to present the most relevant search results to their users. Sometimes that means removing sites that try to "game" the system.
Discuss this article in the Small Business Ideas forum.
August 17, 2005
David Wallace is CEO and founder of SearchRank, an original search engine optimization and marketing firm based in Phoenix, Arizona. He is experienced in search engine optimization and marketing, pay per click and pay for inclusion management, directory submissions and web site design usability. David is a frequent contributor to various search engine related forums, an active editor of popular directories such as GoGuides.org, Joe Ant and Zeal and has had several articles published on industry related sites. Since 1997, David along with his company have helped hundreds of businesses both large and small increase their search engine visibility and customer acquisitions.
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