I had an interesting email exchange with someone last week that
brought forth some very important issues I thought I'd share with
you.
The original email went something like this:
"Can you increase the traffic to my site? Here's the URL. If you
think you can, I might be interested in retaining you for your
services."
My reply was very simple:
"I don't know what the current traffic to your site is, so there's no
way for me to know if I think I can increase it."
So he sent me a ranking report. Not a traffic report, just a WPG
ranking report. So I replied:
"You sent me a ranking report, but that still doesn't tell me how much
traffic you receive, so I still can't say whether I think I can
increase your traffic."
I found this little exchange interesting because the guy obviously
understood that it was targeted traffic he was interested in, but
because he was contacting an SEO, he assumed that rankings were the
important measurement. (Either that or he just mixed up the word
"ranking" with "traffic" in the first email.) At any rate, I decided
to take a look at the ranking report, just for the heck of it. The
site had obviously been "optimized" for many seemingly related
phrases, and according to the reports, it was ranking very well for
many of them.
I imagine what had happened with this guy is that his SEO company had
done what they said they would do -- get him ranked highly for some
specific keyword phrases -- but he was finding out that it wasn't
bringing much traffic to his site. Unfortunately, this is a very
common occurrence. I've previously dubbed this "guinea pig SEO"
because I like to say that my daughter's guinea pig could also get
rankings for keyword phrases that nobody is searching for.
However, beyond the "guinea pig SEO" issues, there were other, more
important things going on. The first was that the WPG report was run
with Google as one of the engines automatically queried. This is
specifically against Google's terms of service, and if they have any
inkling that the owner or Webmaster of any particular site is running
these reports (either WPG or any other software that doesn't go
through the Google API) they can and do penalize or outright ban the
site. I decided to mention this to Mr. Increase My Traffic, just in
case he wasn't aware of this issue.
After spotting that, I decided to visit the site in question to see
what else might be up. There was a large Flash animation and pretty
much no other text on the home page. I was surprised that this page
was ranking so well for the phrases I saw on the WPG report, and
decided to check out the source code. Just as I suspected, there was
some shady stuff going on there. The SEO had placed hidden links in
the code to a number of his other clients' sites, as well as to his
own "guinea pig SEO" firm, which most likely meant that the other
clients' sites all had links back to this site. It also had
overstuffed Title and Meta tags, as well as a hidden H1 tag with the
main keyword phrase contained within it. Since the phrase in question
actually had zero searches in the last 332 million search queries
(according to Wordtracker), it obviously didn't take much to get this
page to rank highly for it.
Of course, the same rankings could have been easily achieved without
having to use deceptive SEO practices. It turns out there were only
24 pages in Google that even used that phrase in the Title tag (2 of
those were from this particular site).
Anyway, after seeing all that, I felt it was my duty to inform the
site owner of what was happening on his site. Because this site
discussed things of a legal nature, it seemed even more important to
let him know what was happening. He emailed me back right away and
asked what he should do about the search engine spam. I wrote him the
following:
"If you leave it, you run the risk of being banned. I doubt in your
line of work that you want to project yourself as someone who attempts
to deceive the search engines. It's true that it's not illegal, but
many would argue that it is unethical. And if you were aware of what
your SEO was doing, then of course that makes it even worse. But even
if you didn't know, it's your site and your responsibility as far as
the engines are concerned. If you get banned, going to them later and
saying you didn't know isn't really going to help you.
"I would think that being associated with that SEO firm and the code
they have on your page is not in your best interests. It appears that
the spam is only on the front page of the site and could be easily
removed. But they're going to need to remove your link that they're
hiding on their other clients' sites also. Those might not get you in
trouble, as anyone could hide links to other sites, but it's doubtful
that the SEO will want to keep them up, and really, if I were you, I'd
want them gone.
"Your next step would be to do some homework to find yourself a real
SEO consultant who understands best practices and whose rates are
within your budget. I assume you didn't pay much for the garbage you
currently have (at least I hope you didn't), but a real SEO who
doesn't use deceptive practices will probably cost you a lot more.
That's how those companies stay in business; they're generally cheap
because they don't have to do any real work. Just hide some links,
hide some keyword stuffing and they're done. Works great until the
stuff hits the fan and you're banned.
"You may want to spend some time at my
forum, as there are many great SEO types who know what they're doing who hang out there to help. You might
find someone good there who can clean up your current mess."
He wrote back to thank me for my "sage advice" but that's the last I
heard of him. The spam is still on his site as of this moment.
Hopefully, he's just taking his time seeking out a professional
company to work with and it will all get cleaned up soon.
Jill
FreeFind Site Search Engine - FreeFind adds a "search this site" feature to your website, making your site easier to use. FreeFind also gives you reports showing what your visitors are searching for, enabling you to improve your site. FreeFind's advanced site search engine and automatic site map technology can be added to your website for free.
(Unpaid placement - FreeFind is a Search Engine Guide partner.)