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One thing I love about blogging is that it gives a small business the ability to quickly and easily build awareness for itself online.  This is exactly what Amrita Chandra is doing to get the word out about her Toronto-based art gallery, Tinku Gallery.

Perhaps the most important aspect of a blog, is making sure your content is positioned from the reader's point of view.  Many small (and large) businesses completely miss this, and want to use their blog as an extension of their website.  They want to use the blog to directly promote their products and services, which is the exact wrong approach to use.

But think about the people that would attend an art gallery.  Why are they there?  More than likely, they are there because they are drawn to the beauty of the artwork on display, and probably drawn a great deal of inspiration from the works the gallery contains.

Which is why I think the blogging approach of the Tinku Gallery's blog, Tinku Tales, is perfect.  Amrita makes a point to delve into the works that her gallery displays, discussing the artist's inspiration for the artwork, and the messages they are trying to convey.  As a bonus, she even talks to some of the artists, so they can share their thought processes, and how they create their works. 

tinku.jpg
I also love how Amrita includes links to the artists that are being featured at her gallery, and complete contact information for the gallery, as well as her picture AND bio!  But most of all, I love how she promotes the artwork and the inspiration behind its creation.  She is looking at the blog through the eyes of the reader. 

If your business is blogging and you aren't getting the results you were hoping for, step back and look at your content through the eyes of your reader.  What value are you creating for them?  Are you attempting to sell to them, or are you trying to create content that they can find value in?  If you aren't sure how you should be doing, check out Tinku Tales as a good example of the type of blogging experience you should be striving to create!

And if you need specialized blogging help, don't forget that branding expert Christina "CK" Kerley and myself will be conducting a special blogging site clinic during the next Small Business Marketing Unleashed!  In this clinic, we'll carefully analyze blogs that are submitted by attendees, making sure they are positioned properly so that they can give your readers the valuable content they are looking for, while also helping your business grow.  You can get more information on the blogging clinic here, and find out the complete schedule for the next SBMU here.


Mack Collier is a social media consultant, and author of The Viral Garden, a blog focusing on marketing and social media. He also is a frequent contributor to the website Marketing Profs, as well as the marketing blog Daily Fix.

Known for his 'community-first' approach to blogging and social media, Mack focuses on teaching companies how they can use social media to excite and engage their customers, as well as better understand and market to them.

Mack is a requested speaker and has advised companies of all sizes on their social media strategies, from small businesses and startups, to companies as large as Dell and Nettwerk Music. His writings have been referenced in several mainstream publications and websites, including The Washington Post, MSNBC.com, Ad Age, CNET, and The Boston Globe.

Comments (5)


Im going to go back and look at mine. Major thing for me though is keeping in touch on the go. I would not be able to offer the customer service that I aspire to without my Blackberry tied to my email. I use 123Together but I know that there are other providers out there. Do you have an opinion on that?

Howard it would be great if you could respond to readers that comment on your blog immediately, but it's not always the case. And we get that, if you can respond in a timely manner (within an hour or two), then that's fine. And that's if I have a specific question or problem. If I just want to add in my opinion, then I'd expect a response some time later that day or the next.

It's great to be as connected as possible, but I wouldn't wait to upgrade your blog because you fear not being able to keep in constant contact with your readers. We'll cut you some slack ;)

Great post on small business blogging. I know we are looking into this avenue for our business and you make some great points to consider. Thanks. (wish I could make it to the next conference, but the timing doesn't work out this time. Catch y'all next time!)

I know we are looking into this avenue for our business and you make some great points to consider.

Mack,
I enjoyed your blog entry. I was able to relate to what you were saying about the business blog being about the customer and not the business. I am currently blogging in relationship to a business I will be starting soon. I am looking for relevant information on doing so. Your's is spot on.

Thanks,
John

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If your company or small business has a blog that isn't delivering the results you were hoping for, Mack Collier can help! Mack is the author of one of the most popular marketing blogs on the internet, The Viral Garden, and a social media consultant that has advised companies of all sizes on their blogging strategies, from small businesses to companies as large as Dell. Mack can show you how to revitalize your blog and how to create content and experiences that will excite your visitors and grow your blog's readership.

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Mack Collier is a social media consultant, and author of The Viral Garden, a blog focusing on marketing and social media. He also is a frequent contributor to the website Marketing Profs, as well as the marketing blog Daily Fix.

Known for his 'community-first' approach to blogging and social media, Mack focuses on teaching companies how they can use social media to excite and engage their customers, as well as better understand and market to them.

Mack is a requested speaker and has advised companies of all sizes on their social media strategies, from small businesses and startups, to companies as large as Dell and Nettwerk Music. His writings have been referenced in several mainstream publications and websites, including The Washington Post, MSNBC.com, Ad Age, CNET, and The Boston Globe.