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Hitwise has just released their 2007 holiday report. Heather Dougherty, Research Director at Hitwise and author of the report does a great job covering the retail trends, traffic sources, uses of Social Networking/Email/Search, and the key findings. Below is a summary of the report. Download your copy here.

  • Strong overall traffic growth despite economic fears – The total market share of visits to the Hitwise Retail Index increased by 17% between Thanksgiving and Christmas Day.
  • Shoppers flocked online on Thanksgiving Day to check out online-only specials and Black Friday promotions – The largest market share of visits to the Hitwise Retail Index occurred on Thanksgiving Day this year, an increase of 20 percent compared to 2006. This is the fourth year in a row that traffic has peaked on Thanksgiving Day, making it the busiest day online in terms of market share of visits during the holiday shopping season.
  • Promotions drive season’s highest growth in market share on Cyber Monday – The Hitwise Retail Index comprising the top 100 retail websites received 5.07 percent of all US visits on November26, 2007, representing an increase of 26 percent versus November 27, 2006, with 4.02 percent of visits.
  • Search and cross-shopping drive the majority of referrals – Search engines and other retail websites topped the list of traffic sources to the Hitwise Retail Index and together contributed 57% of upstream traffic in December 2007. Email also remained a key communication tool to help drive customers to retail websites.
  • Traffic to comparison shopping engines (CSEs) increased during the 2007 holiday season – The comparison shopping engines experienced strong growth during the holiday season, as price conscious shoppers research holiday purchases. The market share of visits was 48% higher in December 2007 than last year.
  • Retailer participation helped drive additional consumer interest for Black Friday ad websites – Traffic to Black Friday websites increased by 51% for the week ending November 24, 2007 compared to the same week in 2006 as a result of broader consumer awareness and a greater array of content from retailers.
  • Nintendo Wii and Uggs dominate product searches – Nintendo Wii and Ugg boots were consistently the top searches among products during this holiday season. Interest in the Nintendo Wii remained strong leading up to the Christmas holiday even as retailers ran out of stock.
  • Shoppers sought gift cards from credit card issuers – Visa and American Express gift cards were the most popular searches for ‘gift cards’ during much of December. Price-conscious consumers also looked for free and discounted gift cards to stretch holiday budgets.


Manoj Jasra is currently a Sr. Analyst at Shaw Communications Inc. Prior to Shaw, Manoj was the Director of Technology and Sr. Strategist at Enquiro Search Solutions. He has been in the Search Marketing Industry since 2002, since then, his learning in marketing and business strategies as they relate to online has led him to become an expert in Search Marketing/Web Analytics, providing consultation and implementation strategies for clients. Manoj frequently writes in his blog about the latest in the Web Analytics and SEM Industry.

Comments (3)

I noticed that you misspelled gift in the title of the article. Maybe it was too many hours of coding photo galleries. The misspelling got me to read the article! Might be a new link baiting technique.

Ooops! Thanks for the heads up... fixed.

Thanks for the great tips, Manoj. Those types of research and reports are absolutely crucial for me as a manager of two gift related sites. It will be quite interesting to see this year's holiday trends.

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Manoj Jasra has been in the search marketing industry since 2002 with Enquiro Search Solutions, where his technical background in programming and software made him a key member in the development of several proprietary industry tools.

Since then, his learning in marketing and business strategies as they relate to online has led him to become a resident expert on Search Marketing/Web Analytics.

Manoj also authors the blog, Web Analytics World, which features Manoj's insight on the Search Marketing and Web Analytics Industry.

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Enquiro offers a complete solution for your business needs - everything from Organic SEM & SEO to managing your Sponsored SEM strategies (PPC). Enquiro also provides in-house research to help you build stronger Search Engine Marketing relationships through usability resolutions with your target market - leveraging technology to bridge the disconnect between intent and lead.

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Manoj Jasra is currently a Sr. Analyst at Shaw Communications Inc. Prior to Shaw, Manoj was the Director of Technology and Sr. Strategist at Enquiro Search Solutions. He has been in the Search Marketing Industry since 2002, since then, his learning in marketing and business strategies as they relate to online has led him to become an expert in Search Marketing/Web Analytics, providing consultation and implementation strategies for clients. Manoj frequently writes in his blog about the latest in the Web Analytics and SEM Industry.