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Article provided with permission by
Rank Write Roundtable.
© 2001 Rank Write Roundtable.


Should I Outsource An SEO Campaign Or Not?
By Jill Whalen - May 17, 2001 (From the Rank Write Roundtable Newsletter)

~~~Search Engine Optimization~~~

Hello Heather and Jill,

I just finished reading your article on Clickz.com.

I have a question - Outsource or not to outsource an SEO campaign? Who are the reputable SEO companies?

I am emphasizing Search Engine Optimization as a priority in my company. Now I want to make sure that I make the right decisions in beginning an SEO campaign.

Thanks for your advice.

Janet


~~~Jill's Response~~~

Hey Janet,

Thanks for your question! Since I run an SEO company, I would have to say (with my tongue firmly implanted in my cheek) that outsourcing your search engine optimization needs are *definitely* the way to go (g)! After all, we SEO specialists are the only ones in the world with the special magic wands and inside secrets to make it work. Yup..uh huh...that's the ticket!

But seriously, in reality it depends upon your company's needs. Many SEO "specialists" would try to scare you and tell you that search engine optimization and or placement is oh-so-hard and you'll never be able to do it correctly in-house. Don't believe them! Anyone can optimize a Web site to rank high in the search engines if they have the knowledge and skills. How does one obtain these? Reading, reading, reading, and practicing, practicing, practicing!

I can confidently tell you that everything anyone would need to know about how to properly optimize and submit a site to the search engines and directories is freely available right now on the Rank Write Web site. And for those that need more numbers and statistics when doing an optimization (i.e., how long certain tags should be), Search Engine Watch covers that kinda thing in great detail.

However, it's important to remember that simply reading about how to do everything does not suddenly create an expert. I'm always telling people how easy it is to get Web sites to rank high, but that's because I've been doing it for 6 years! Yeah, it IS easy for me, for the most part. But when I first started doing it, I had to learn by trial and error, just like most of you. I used to constantly study the list of results that would come up in the various engines. I'd look at the copy of the high ranked pages, and also of course, look at their Titles and Meta tags. Then I'd go back and *tweak* my pages accordingly, and wait to see what happened. This was something I would do on a daily basis (okay nightly...I am usually up 'til the wee hours of the morning!). The thing is, I was totally consumed with doing that kind of thing. It became a real passion (obsession?) and a sort of puzzle for me to try and figure out. I approached it as a game that I simply had to win! And let me tell you...when you've worked that hard and finally see the results that you wanted, there's no better feeling in the world!

Nowadays, I rarely look at the list of results that come up in the engines, nor try to figure out why they're there. I simply know what works from having done it for so long. It's truly second nature to me. But you know what? Every time I run a ranking report for a new site we worked on, I still get that same old feeling of victory (and even amazement!) when I see those top-10 results! And there's still no better feeling in the world. (Well, okay, eating chocolate comes pretty close!)

And once again, to those *specialists* out there that love to scare people with the old, "Search engine optimization is constantly changing so you must hire our company because we're the only ones in the world who can keep up with it." I say, "Oh shut up already!" Yeah, those algorithms change often. But the basic rules of fair play haven't changed one iota since I started learning this way back in '95. Anyone can get high rankings for Web sites and keep them there for the long-term. Just have some faith and don't get scared when it takes some time!

So what's this all got to do with whether or not you should outsource your SEO campaign? Plenty! If you want to try and keep your SEO campaign in-house, here's how I believe you should go about it:

* Don't pass off the search engine optimization duties to just anyone.

If a current employee already has lots of other functions within the company, don't throw the SEO duties at them also. This is especially true if they've never done SEO before. If you want someone in your company to learn SEO from scratch, then find that one person who is interested in it, and make that be their sole duty within the company. Give them time to read, read, read, and practice, practice, practice. If there is someone who already has some knowledge of SEO and has shown that they can get some results, then they *may* be able to also handle some other functions within the company, but that would depend on how extensive your SEO campaign was going to be. (e.g., Do you have a huge site? Do you have zillions of phrases that are appropriate for your site, etc.)

* Consider hiring someone new in-house who already has the experience.

If there's no one currently in your company that is interested in concentrating full-time on the SEO for the Web site, consider hiring an experienced specialist to come on board to work at your company full-time. There are zillions of Web masters out in the world who have taught themselves SEO by working on their own sites. There's no reason why they couldn't translate their successes into successes for your company. Having someone who already has the knowledge and the skills will make things go a lot faster since you won't be dealing as much with the learning curve.

* Don't forget that you will also need an excellent copywriter!

No matter who you have working in-house doing the SEO work, the chances are that they are not a great copywriter. The two rarely go hand-in-hand. As much as I fancy myself a writer, I'm no Heather Lloyd-Martin! I recognized early on in my SEO career that when working on client's sites, I really needed to hire out the copywriting work to those in the know about copywriting. I always felt like I *could* do the writing, but I was smart enough to know that the client would be much better off with a professional writer. Now, if you already have a great copywriter on staff, then you've got a good start! If you bring on a somewhat experienced SEO person, they should be able to work with your writer on how to weave those keyphrases into the text. I'm afraid though, that if your SEO person is just learning, they will not be qualified to also train a writer in SEO writing. This will truly be an uphill battle for everyone involved.

If all of the above sounds too daunting, or too time consuming, then it's time to start looking at outsourcing. Remember, if you outsource, you don't have any learning curve to worry about. You will ideally be working with a company that knows exactly what to do to get your site high rankings. Things should go much more quickly than if you had to bring someone in. So if you need to get up and running as quickly as possible, outsourcing is probably the way to go. (Unless, of course, the person you hire is a true expert already. But remember, there is a difference between an expert SEO specialist, and one who dabbles in SEO.)

If you do decide to outsource, be very careful which company you choose. There are zillions of so-called SEO firms out there, but many of them simply do not get the necessary results that you'll want for your company. Make sure that you get references and see actual ranking reports. Another thing to keep in mind is that just because a firm charges a ton of money, it doesn't mean that they're better than the firm that doesn't charge a lot of money. I don't care what anyone says, it doesn't have to (and shouldn't) cost $250k a year to get and maintain high rankings. (In house or outsourced.)

If a small firm seems to be "giving away" their services, but has an excellent track record, think seriously about hiring them. There have been plenty of companies over the years that were smart enough to hire me when my prices were low, and they got one heck of an excellent deal! I used to charge very little for my services because to me it was just *fun* and I was still learning. But some larger companies were scared off by my low prices and figured that I must not be good. Well, ha ha to them, because they lost out on getting top ten rankings for a very low price. Now those same companies would be thrilled to use my services simply because I charge big bucks. My rankings are the same, but the prices are high. Go figure.

Hope this gives you all food for thought!

Jill


~~~Send Us Your Questions~~~

If you have questions about online copywriting or search engine optimization (or both!), just zip us an email to questions@rankwrite.com. We've had some folks ask if their question was "too basic" to be printed - and you don't have to worry about that! There are no "stupid" search engine optimization or copywriting questions, so ask away!