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© 2001 Rank Write Roundtable.


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When Good Companies Provide Bad SEO Information
By Heather Lloyd-Martin - October 19, 2001 (From the Rank Write Roundtable Newsletter)

~~~Writing for the Search Engines and Your Prospects~~~

From: Jon Catt

Heather,

I really don't want loads of text on my home page, but I understand the advantages for searching.

Am I right in thinking that if I drop a load of text in at various points on my page, then shrink the font down as small as possible, and then make it the same colour as the background, ie invisible to the eye but not to the search engine I can keep the appearance I desire and get the advantage too?!!

Jon
JonC@aquatic.co.uk


~~~Heather's Response~~~

Hi, Jon,

I read your question and thundered into a first-class rant (silently and to myself, of course). Of all the questions we receive, yours is the second most common (the first is "Can I just tweak my Meta tags and be OK?"). Now Jon, please don't think that I'm ranting at you. Rather, I'm ranting at the amount of MISinformation there is about ethical SEO techniques right now. What's worse, this information is coming from what most of us would peg as highly reliable sources. Case in point...

I attended a conference a few months ago, where a BIG COMPANY (not an SEO company, but still BIG) had published a nice, succinct resource handbook. Now, when I'm talking BIG COMPANY, just know that everyone on this list, no matter what country you're from, has heard of this company. They have brand awareness (and a trust factor) that would cut through anything. In short, I would almost take anything they said at face value, even if they weren't in SEO.

But that attitude quickly changed.

I excitedly flipped to the "SEO Marketing" section, wondering if they mentioned "good, keyphrase-rich content" as a tip. Plain as day, and listed as a top tip, was (and I'm paraphrasing):

"Using hidden text (text the same color as the background) is an excellent way to help the search engines spider your site." There was no mention of including visible HTML text, nor was there any mention of keyphrases.

What? Here's a trusted BIG COMPANY spouting incorrect and harmful information. Not only is this technique considered spam, it can also get your site banned for life. Scary, no?

You may ask, "Well, who is going to notice if I hide my keyphrases and make them the same color as the background?" The answer: your competitors. Even if the search engines don't notice the spamming (at first), your competitors will search for every opportunity to slice your market share. If they can show a search engine you're using unethical methods (and that's not difficult with keyphrase spamming), you can kiss your Web site rankings goodbye.

Now, whether you meant to spam - or you were simply following BIG COMPANY'S advice - makes no difference. Spam is spam to the search engines - and they don't want to see that tasty lunchmeat substitute stinking up their results.

That said, whom can you trust? If the BIG COMPANY can make a mistake like that, can an SEO firm make the same costly error? Unfortunately, the answer is (sometimes) yes - depending on the SEO company you choose. Here are some things you can do to protect yourself and get the best possible SEO firm for the buck.

1. Have a basic knowledge of SEO before you start hunting for help. That doesn't mean that you have to know enough to do ALL the work yourself. Rather, you should know enough to evaluate a sales pitch, decide if it's meaningful, and ask pertinent questions. Just as you wouldn't buy a used car without some research, don't hunt for an SEO company without it.

2. Use resources at your disposal to find the best information. Marketing Sherpa's "Buyer's Guide to Search Engine Optimization and Positioning Firms" report (Jill's affiliate link: http://sherpastore.com/page.cfm/1759?a=jw) evaluates some of the top SEO companies, plus provides a 14-point best practices questionnaire you can use when grilling a possible SEO vendor. And believe me, the $119 you'll pay for the guide will save you more than that amount in time, effort and frustration.

3. Ask questions, ask for proof, and ask more questions. It's not enough for an SEO company to say, "Yes, this strategy works...somehow, so we're sure it will work for you." You need to know why a method works - and ensure that's it's a tested, ethical and reliable strategy. A little vigilance can go a long way - and make your SEO investment a savvy one. In fact, Shari Thurow, Webmaster of Grantastic Designs, also mentioned this great tip in a recent I-Search post.

And Jon, as a side note, just because you don't want too much text on your home page, doesn't mean that your buyers will agree. In fact, not having enough product information is a top reason why people will leave your site. Before you make a costly error, please surf through the Rank Write archives about why text is important, and check out the results of the Jupiter Media Metrix study in Rank Write 064. The sales you save will be your own.

BTW - if you're not a subscriber to I-Search, I highly recommend signing up. Detlev Johnson, the moderator, is top-notch - and you'll learn a tremendous amount. Jill and I faithfully read our copies every week.

Thanks for your post. Keep those online writing and SEO writing questions coming!

Heather


~~~Jill's unsolicited 2 cents~~~

Regarding that MarketingSherpa report...You may remember I mentioned it a few weeks ago when it first came out. Since that time, Anne Holland, who runs MarketingSherpa, took my advice and created an easy-scan chart that grades companies based on what MarketingSherpa felt are the best SEO practices. They've also added a quick-scan pricing chart. If you already own the report (or are planning to purchase it), you can find this new information on the link provided for updates within every page of the report. I think this new information makes the report much more valuable, and I highly recommend it for companies confused about whom to hire for their SEO work.

Jill


~~~Send Us Your Questions~~~

If you have questions about online copywriting or search engine optimization (or both!), just zip us an email to questions@rankwrite.com. We've had some folks ask if their question was "too basic" to be printed - and you don't have to worry about that! There are no "stupid" search engine optimization or copywriting questions, so ask away!