I ran into a couple of unique situations a few months that really challenged me. Both had to do with unsatisfied customers demanding that we give them money back. Each situation was different and therefore handled differently with a different result. In one case, money was returned, in another it wasn't.
Please bear with me as I go through a brief history of basic online advertising. The evolution of targeted online advertising is interesting, because I believe the perceived harmlessness of early advertising technology and targeting tactics lulled many people into a sense of complacency or perhaps even false security.
As a small business owner you may not always have the money to invest in the tools you really need. That's ok. You might actually be surprised to learn how just how many great low cost and even free tools there are to help you improve your online marketing. In this workshop, Matt McGee of Small Business Search Marketing walks attendees through a variety of tools that handle all sorts of marketing related tasks. He'll also provides some insight into which tools are worth paying for and how you can start cheap and work your way toward investing in higher...
Matt Bailey discusses the foundational elements of creating a user-friendly site that will encourage users to convert. If you weren't here you missed out! It was jam-packed with info on making an intelligent site that leads users down the right path.
Anita offers ten tips for small business success based on her own experiences. Learn realistic and practicals ideas on how to make the best use of your time, leverage partnerships and maintain the kind of focus that leads to business success....
The site design is essentially the first impression that someone gets when they land on your site. You may have all your usability and SEO elements in place, but if the design is lacking then your visitor's impression of you will be lacking as well. A visually appealing site can not only bolster trust and credibility, but it can make you stand out among other less-appealing sites in your industry.
My master website marketing checklist covering over 400 specific items through 23 topics. These topics include things such as website development, SEO, usability, accessibility, etc. This list doesn't cover any "how tos," which are an essential ingredient to successful online marketing, but sometimes you need to first know what to do so you can then discover how to do it.
Last week I was fortunate to enjoy the tutelage and company of some talented web marketers at the Search Engine Strategies conference in San Jose. After attending the informative session "Ads in a Quality Score World" I decided to compile the 10 top tips I noted from the presenters on improving and managing quality score....
Blogging for business is huge these days. When done well, it's a great tactic for engaging your visitors, facilitating conversation with your audience, attracting links, and getting more pages to rank in the search engines for relevant terms. But there are some key functionality areas you need to address when incorporating a blog with your main website....
My list of reasons why I won't be bringing home any schwag from Search Engine Strategies.
It seems to me that if the search engines are confident that they are providing strong, relevant results to a query, that they would want to provide more results than just 10 to each searcher.
What do Google, SERPs and Cartier all have in common? They are all "In the News" this week. Sage encourages us to check out Google's new tool Google Insights as well as Cartier's My Space page. Google Insights allows you to search for what people are well, searching for and then see both a geographic breakdown and time line of of popularity by percentage. Cartier's appearance on My Space adds credibility to an online community that was previously viewed as the "slums." Sage also highlights several SERP-related studies and articles, discussing the importance of being in the top ten while...
Do you do any link building planning? Planning as in mapping out locations you want to get links from and developing strategies around upcoming events? If you're not, you may want to take a look at what one company has done to capitalize on anticipation. The goodwill, media attention and inbound links they generated from one small commercial is priceless and worth it's weight in gold....
Stoney deGeyter is in the hot seat this week with his article "An End To Ranking Reports Is An End To Analysis." Stoney discusses the pros and cons of Google's ban on Web Position Gold's SERP reports....
One of the great benefits of search engine marketing is that it's more measurable than most other forms of advertising and marketing. But are we missing half the picture by focusing on conversions? Just because we can easily measure conversions, does that cause us to focus solely on this single metric and ignore other, harder-to-track benefits of search engine marketing?
Today we're taking a look at a stock photography website selling the rights to gorgeous photos in a niche topic. The website has a great product to sell, and a decent process for doing it. However, the site design and usability could use a little work prior to taking the next step in online marketing. When you are offering a niche product in a common area, IE stock photography, it's helpful to take some cues from other successful industry websites....
I'll be willing to bet that when you hear internet marketing related terms like SEO, SEM, PPC, etc, you don't think of conversion optimization. And vice versa, when you hear talk of e-commerce conversion improvements, you may not think of internet marketing. If you do, then bravo!...you're ahead of the pack. If not, that's ok, but you may want to read on for some reasons why you should be integrating them.
Want a sure-fire way to get terrible advice? Ask the right question... to the wrong person....
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