November 7, 2006 Comments
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The Word of Mouth Marketing Association (WOMMA) released their ethical Blogging guidelines for public comment. Interestingly, they all have to do with transparency, honesty, and openness for both bloggers and advertisers.
2. I will fully disclose who I am and who I work for (my identity and affiliations) from the very first encounter when communicating with bloggers or commenting on blogs. 3. I will never take action contrary to the boundaries set by bloggers. I will respect all community guidelines regarding posting messages and comments. 4. I will never ask bloggers to lie for me.
I suspect much of this is from the rash of “fake” blogs. Guilty parties include: McDonalds, Wal-Mart, Coke, Captain Morgan, HP, Dr. Pepper, and Halo2 creator Bungee Studios.
It’s one thing when a company creates a fictional blog, quote another when it creates one under the guise of a loyal customer. Take a look at the results of this recent study from Consumer Reports’ Consumer Web Watch. Consumers are scared about the credibility of the Internet and have changed their behavior as a result: 30% say they've reduced their overall use, 53% say they've stopped giving out personal organization, and 25% say they've stopped buying things online.
Credibility is a big problem, one that is not easily overcome, but someone better let the PR firms know before they create that next fake blog concept. Or at least they should review these ethical rules for blogging – it just may come as a shock to some of them . . .
Matt Bailey is the founder of SiteLogic, a web marketing consulting company. He leads seminars and teaches companies how to use their sites more effectively and to build a web business by applying common sense sales and marketing techniques. He is a specialist in interpreting web site statistics into practical usability. Matt has been in the search marketing industry for ten years, and started leading classes in the late 1990�s. One of his first opportunities was as a regular speaker for the Ohio Innkeeper�s Association, teaching practical web site marketing techniques. Since that time he has worked with hundreds of companies, instructing them in web marketing principles. Matt takes a very holistic view of website marketing, including accessibility, which has become a passion and a crusade. His goal with The Web Site Accessibility Blog is to teach companies that they can easy apply search marketing and accessibility techniques to their web sites.
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