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Robert Clough

Custom Stamps: Anyone Tried?

"The Postal Service began permitting consumers to design their own stamps in 2004, and added businesses to the mix in May 2006. Though the vast majority of personalized stamps are ordered by individuals — children and dogs generally rank at...

Robert Clough

Giving Up Creative Control?

"Does anyone have any good resources or just advice on how to train my mindset away from controlling everything about my business to simply being concerned with an overall standard of quality?"...

Robert Clough

Audit Of Doom!?

"While I have done nothing illegal, I am being audited and due to the bad state of my books, they are getting more and more unhappy with me and my business. I am seriously considering bringing in a tax lawyer...

Jennifer Laycock

Small Businesses and the "Wow" Factor

First impressions are important for everyone doing business online, but maybe more so for small businesses that don't have the benefit of name recognition and consumer trust. That desire to make a good first impression, though, often leads the small...

Jennifer Laycock

Small Businesses and the "Wow" Factor

by Matt McGee - First impressions are important for everyone doing business online, but maybe more so for small businesses that don't have the benefit of name recognition and consumer trust. That desire to make a good first impression, though,...

Jennifer Laycock

Just Because You Can, Doesn't Mean You Should

Andy Beal asks us whether Twitter is Good or Evil today. I can't say that I much care either way...I'm not sure blip blogging (oh, I like that term...) really has any intentions for the world other than to give...

Jennifer Laycock

It Slices, It Dices, It Does Every Task in the Kitchen in 10 Seconds or Less!

I can't tell you how many times I've sat in a site clinic or a potential client meeting and listened to an ecommerce site owner try to get me to understand why they can't add any more content to their...

Jennifer Laycock

SEO Basics: When to Call for Help

I've had quite a few emails this week from companies that are looking to get into the search engine marketing (specifically search optimization) game and most of them are making a common, but sometimes major mistake. They're waiting until their...

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