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Managing Client Expectations

May 5, 2004 Comments

Robert Clough

Robert Clough

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Source: High Rankings Forum - "How do I diplomatically let a client know that I don't believe he/she has the necessary skills to maintain their own site? I don't make that sort of statement to be rude or condescending. In reality, it takes our staff more time to fix the mistakes than to have me implement text/code/graphics from the very beginning. So the client actually saves money." Link to Article



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