Viral marketing may be one of the most misunderstood forms of marketing. This gets proven to me over and over when some company calls (or emails) and tells me "we've just created X and we need you to make it go viral." While it's flattering to have people think I'm THAT good at what I do, each and every one of these companies tends to get the same response. "Thanks, but next time you need to call me before you create X." Not long after, I find myself thinking about what makes up a good viral campaign and just how much of that is misunderstood by companies.
Almost anytime I talk about viral marketing, the subject of offline word of mouth verses online word of mouth comes up. People ask questions like which is more powerful, which has more potential and which leads to higher conversions and purchases. The truth is, it depends on the campaign and the product. Still, two new sets of data have been released about word of mouth marketing that are worth looking at.
How often do you hear that it's all about the little things? Every time I go to a store such as Wal-Mart, I always wonder about the cart before I get one. Who had this before me? Did they leave anything in the cart? Is it really clean?
This weekend I was reminded of how quickly ideas can generate buzz and discussion on social media sites when a blog post I wrote immediately sparked conversation on my blog as well as two other social sites.
Don't you? Have you ever heard a client say they wanted a viral video? Have you ever told someone to make you a viral video? There's just one problem; you can't make a viral video.
At the first Small Business Marketing Unleashed, one of the case studies I explored was how Stormhoek involved bloggers in the marketing of their wine. Stormhoek now has its sights on Twitter users as marketing partners, and small businesses looking to explore social media should pay attention to their efforts.
It's no secret consumer generated content is hot. Both McDonald's an Apple have bought the rights to content found on YouTube and turned them into commercials in recent months. Consumer generated content has a "real" feeling to it and can often be purchased for far less than the cost of custom created ads. So I'm wondering, why haven't more small businesses thought of exploring this option?
As a hobby blogger in the "mom" realm, I often get swamped at conferences by companies looking to market their products to women. These companies have figured out that women are online en masse and they're communicating their likes, dislikes and daily lives with friends and strangers. I applaud their initiative in trying to reach out to women on the web, but sometimes I wish they'd take a step back and think a little harder about how they approach these women.
Considering a viral marketing campaign? Not sure if it can work for you? While there are no guarantees about what will go viral and what won't, Jennifer Laycock had some great hints, questions to ask yourself, and ideas for planning/pitching to give you the best possible chances....
If you have an offline store supporting an online presence or even if you exist only online, it makes sense to expose your URL's and special promotions at every opportunity. Doing so helps to build credibility and natural inbound links.
If you are a small business and you are looking to hire an online marketer, be weary of public relations firms that claim "we can do that" or "we'll bundle that with our services". Public Relations companies that truly understand online marketing are few and far between, and the ones who really do understand it and do a good job at it, are usually swamped and not taking on new clients....
As we head into the new year, small businesses across the web will be looking to boost their presence by sparking conversation, attracting links and driving new sales. If you're looking for to walk the path to viral success, consider two statements made by popular marketing bloggers this week.
Back before the holidays I made two posts about how a church and a bank put a new spin on an old idea and created something with great viral potential. Today, I want offer up another example of how a company that creates a pretty boring product (a blender) put a David Letterman style thinking cap and created a viral video sensation.
Let's have a reality check about social media and your business. You can't just barge into these communities schlepping your wares and expect everyone to get excited and buy, buy, buy. You need to use the secret sauce if you are going to have success.
If you've heard about Facebook and understand it can help grow your business but aren't sure how to get started, read on. This article is a step-by-step outline on how to market yourself on Facebook.
Something I hear now and then from small business owners and small business in-house marketers is that they aren't afraid of marketing. They're just afraid of internet marketing. After all, most people have a general understanding of how things like the yellow pages and newspaper spots work. Even if they don't run good campaigns, they probably can't end up doing a lot of damage. To them, the internet moves at lightening speed and a bad campaign can turn into a true disaster. While these are valid concerns, they shouldn't be enough to scare you off.
So you were all excited when you first discovered Facebook Groups and noticed that all the cool kids had their own and you quickly jumped on the bandwagon to create one for yourself. You went through the process of creating an enticing title/description, selected the perfect logo and then proceeded to invite all your friends to join...but now what???
I can't tell you how many times I've heard an old school marketer say viral marketing is just the fancy new name for word of mouth marketing. In their mind, the two work exactly the same way. The only difference is that word of mouth marketing takes place offline and viral marketing takes place online. They're wrong.

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